Patrick O'Keefe

Heys Luggage’s Warranty Isn’t Worth Much

June 5, 2017 16 Comments

Update: An hour after I published this post, I received a voicemail from the last person I spoke to at Heys, asking me to call back to rectify the situation. I appreciate the gesture, and the response time is impressive. At this stage, I don’t want anything from Heys. I tried to go through the proper channels, and was given the run around. I would have liked to have been helped back then and not to have spent hours of my time corresponding with Heys representatives about it. At this point, I’m just sharing the story, and I’m not looking for any freebies. Hopefully, they help the next customer.

For Christmas in 2010, my parents gave me a luggage set from Heys Luggage, and I have used it ever since. Possibly the biggest selling point for my parents was the “Heys World Wide 7 Year Better Life Warranty.” It was important enough to them that they not only specifically mentioned it to me, but also gave me the paper receipts from the store where they bought it, telling me I should keep them, in case I ever needed to reference the purchase date.

I kept them, and one of the warranty cards from the luggage.

Movies I Watched in July 2015

October 4, 2015 No Comments

With 63 movies behind me in the first half of 2015, I added 10 more in July.

Movies I Watched in June 2015 (and the First Half Numbers)

September 4, 2015 2 Comments

I thought I had fallen behind when I posted the May numbers. That was nothing compared to now. Time to claw back. June marks the completion of the first half of 2015.

“I worked at Vistaprint – maybe you’ve heard of them?”

July 14, 2015 15 Comments

I interviewed for a job recently. I drove 5 hours for an all-morning interview with 4 different people. 3 of those conversations were wonderful. 1 was not, and it left me with this funny story.

I was under the impression that I was interviewing for a director-level role, as I made it very clear to them that I wasn’t interested in accepting something below that level. Since they had put me through the interview process and had me travel, I assumed this was understood.

When I sat down to interview with one director-level employee, it became clear that no one had told her. When she asked me to explain how I came to be interested in the role, I walked through the entire process, including the fact that I was looking for a director-level role. You should have seen her face.

Movies I Watched in May 2015

July 7, 2015 1 Comment

I have fallen way behind in my movie tracking efforts. Luckily, it’ll only take me two posts to get back to speed. Let’s get into it.

Amazon Echo Review

June 23, 2015 3 Comments

Amazon Echo is now available for everyone.

I received mine on November 28. As a Prime member, I was extended the $100 discount and purchased it for $99. But having used it extensively and owned it for 7 months now, I would have happily paid the $199. Disclosure: I am a long term Amazon shareholder and this post contains affiliate links.

Movies I Watched in April 2015

May 18, 2015 7 Comments

In April, I watched a lot of TV shows (including The IT Crowd and Inside Amy Schumer). This meant a decrease in movie watching.

Movies I Watched in March 2015 (Plus First Quarter Stats)

April 17, 2015 7 Comments

March is long gone and, with it, the first quarter of 2015. I decided, at the start of the year, that I would track my moving watching habits for the year and various data points along with it. Not because anyone would care necessarily, but because I thought I personally might find it interesting.

Let’s jump into the numbers for March and then the first quarter totals.

Movies I Watched in February 2015

March 6, 2015 1 Comment

As I mentioned at the start of February, I am tracking my movie watching habits this year. This includes a number of different data points, including the services and technologies I use, the years the movies were released and more.

I actually took a break from movie watching for a couple of weeks during the end of February and start of March. Instead, I watched the HBO mini-series, John Adams, and Boardwalk Empire. Parks and Recreation ate into that time a little bit, as well. Since all of that was 100% watched on my tablet, the Fire HDX numbers are obviously down, too.

When You Abuse Vulnerable People in Your Care

February 6, 2015 14 Comments

It’s hard for me to think of anything that bothers me more than when someone abuses a person who is unable to speak for them self or won’t be believed. Especially when they have accepted a job where they are supposed to care for that person.

The video above is so disturbing (story). A 10 year old special needs student is verbally and physically abused by two teacher’s aides. One aide twists the student’s arm violently, tells him that there “isn’t enough Jesus to fix you” and – most shocking of all to me – strikes him directly in the face as the other aide restrains him.