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Selected Speaking Engagements

Because people often put logos on their website with no explanation, I wanted to provide credits for the organizations I have presented for, that are listed on this website.

The Medill School of Journalism, Media, Integrated Marketing Communications at Northwestern University
“Managing Online Communities” presentation for students in the “Journalism and the Networked World” class

The University of Melbourne
Interview for students in the “Online Community Management” class

Australian National University
“Managing Abusive Online Community Members (or ‘The Mean Things People Say to Moderators’)” presentation for moderators of the university’s e-hub Web Services program

The S.I. Newhouse School of Public Communications at Syracuse University
Q&A for students in the “Social Media for Public Communicators” class

South by Southwest
“27 (Fun!) Ways to Kill Your Online Community” presentation
“American Copyright: Will Government Go Too Far?” panel
“Creating a Positive Environment on Your Forums” presentation
“How CNN and The New York Times Moderate Comments” panel
“Shameless Self-Promotion Without Looking Like an @#$%^&!” Core Conversation
“The Art of Responding to Feedback” presentation

“Chief Company Pinata & Cat Herder: Beyond a Day in the Life of a Community Manager” panel for Community Manager Appreciation Day event

“Fireside Chat” event for staff

“Online Community Management” presentation for CNN TechTuesdays event for staff

Arizona State University
“Forums” presentation for students in the “Intro to Management Information Systems” class

North Carolina State University
“Blogging” panel for students in the “Social Media MBA” class