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Online community is the focus of my work. I began managing online communities 14 years ago. I turned my experience into Managing Online Forums, a book about the people aspects of the practice. It was fun because no one really wanted a book about that topic. Times have changed.

As a public speaker, I talk about community and the ever generic “social media,” and have been fortunate enough to give talks for CNN, Dell, FedEx, South by Southwest Interactive and Australian National University.

I’ve authored two books, contributed to several more and randomly write guest pieces for outlets like ProBlogger, SitePoint and Social Media Explorer. I write about community regularly at That site and and others that I own and operate are known collectively as the iFroggy Network.

Over the years, I’ve hosted several different podcasts and web shows, including the .net Magazine Award winning SitePoint Podcast, the Copyright 2.0 Show and Soda Tasting.

Family and friends are important to me. I watch a lot of movies, listen to a lot of music and try to play a video game once in a while. I’m a fan of Sean Combs.

I reside in Harbinger, North Carolina.

For my full professional bio, please see