I am very proud to announce that the book is now available and can be purchased online at Amazon.com, Barnes & Noble.com and other retailers. If you are in the United States, it is being stocked nationally at Barnes & Noble locations, as well. You can check stock status at the closest store to you on their website.
“Managing Online Forums” is appropriately titled: it is truly a forums management book, but with principles that can apply to other types of online communities, like blogs, as well. From creating the infrastructure of the community and setting and enforcing policies to dealing with troublemakers and managing staff. This isn’t a programming book or a software book, this is all about managing the actual forums.
Here is a look at the chapters featured in the book:
Chapter 1. Laying the Groundwork
Chapter 2. Developing Your Community
Chapter 3. Developing Guidelines
Chapter 4. Promoting Your Community
Chapter 5. Managing Your Staff
Chapter 6. Banning Users and Dealing with Chaos
Chapter 7. Creating a Good Environment
Chapter 8. Keeping It Interesting
Chapter 9. Making Money
It also features three helpful appendices at the end that include online resources, a glossary and blank, general templates that you can use as a basis for your own user guidelines, staff member guidelines, contact templates (pre-written messages for you and your staff to use when contacting members).
For more information on the book, including a full table of contents, advance praise, interviews and reviews, an excerpt, downloadable document templates, an example forums setup and more, please check out the book website.
If you are interested in reviewing the book, please do not hesitate to contact me.