I Guess I Can’t Cancel the Complaint Then…

Seeing as they want me to send the item back on my own dime and I am going through Discover, I thought I’d go ahead and cancel my PayPal claim. That brings up this message:

By clicking Cancel you agree that this complaint has been resolved to your satisfaction. Once this complaint has been cancelled, PayPal will stop investigating it and close the case.

Guess I won’t be able to cancel the complaint afterall. I’ll just be letting it automatically close on April 27, I guess. I haven’t heard a word from anyone since I filed the dispute with Discover.

Patrick O'Keefe

Managing online communities since 2000, I publish a collective of websites known as the iFroggy Network. I wrote the book Managing Online Forums and, as a public speaker, have presented for organizations like CNN, institutions like Australian National University and conferences like SXSW. More about me.

1 Comment

LOLBOY

about 14 years ago

Hello.I had same problem with Pay Pal,and it happened just yesterday.I bought a wrong item and filled a complaint resolution center from Pay PAL,which was solved through Ebay by the kind seller.I tried after to cancel the complaint with no success.Every time I try to cancel it,it says:That action is not valid.Please try again. In this case all one can do is wait I guess.

Reply

Leave a Comment

Thank you for taking the time to read this post. If you would like to comment, I welcome you to do so. Please keep in mind that the atmosphere here is kind, respectful and work appropriate. If you can't disagree without being polite, this probably isn't the best place to comment.

I'm probably more strict as far as advertising goes than other sites you've commented on. If you aren't sure if something is OK, please contact me privately (rather than in the comments) or read the full Comment Guidelines. Participation constitutes acceptance of the guidelines.