My Hard Drive/PC

Ok, so… check this:

My PC has been running great. And it was running great today. But, I decided to go out with the family today and I was gone for 3 hours. It was working great right before I left and while I was gone, presumably went into a sleep mode. So, I get back and I move the mouse to take it out of sleep mode. What does the screen say with white text on a black screen? Something like…

Reboot and Select proper Boot device or Insert Boot Media in selected Boot device
and press a key

So, I’m like… what? I try rebooting, I try cutting the power and rebooting. I try unplugging my backup HD. I check the DVD and CD-RW drives to make sure there is nothing in them. I check the boot order. I try the repair area from my Windows XP Pro disc and “dir” finds nothing in the C drive. I’ve checked to make sure it was plugged in and it appears to be. I’ve checked a fair bit of other things to.

I was reasonably happy I recently started backing up files. Except… it appears my backup system was configured incorrectly because it was only downloading files that had been updated and deleted the first backup that had all of files in it. Great. Freaking LOVELY. I’m dying right now. I’ve rather someone beat me up or something, seriously. So, I talked with Jared and Brandon for a while and everything that had me try resulted in nothing, unfortunately. I hope to talk with Brandon tonight/tomorrow as he said that either way he doesn’t see how I should have to pay a grand to get my files back. So, I’m hoping he can help me.

The hard drive is still under warrenty from HP, so if I can get my files… I can work from my laptop and lead a happy life once again. I’d give someone a few hundred dollars right now to just get all of my files, honestly. Losing files is simply not an option.

Which brings me to the worst case scenario. I called Ontrack to get a quote. It’ll be $1,000 to $2,600 and it will depend on how hard it is and they can’t tell me how hard it will be until they look at it which they charge a nonrefundable $100 for (included in the prices I just mentioned). That is a lot of money. Jared recommended them as being the best and I want it done right and quickly. Including mailing, I can expect it back in 10 days from them at the most. I imagine they’ll be able to recover them all, otherwise they wouldn’t be the best. Still, that’s a lot of money. Unfortunately, I’m willing to pay it. Right now, I have nothing to do but to work around it from my laptop with the files that did get backed up that I do have. Man, why couldn’t my backups have actually worked? Well, what’s done is done… now my focus is getting my files and getting back to work as soon as possible (I’ll still be working, a lot of my files are things I NEED but don’t need now, like photos). So, any suggestions for that would be great…

Sigh.

Patrick O'Keefe

Managing online communities since 2000, I publish a collective of websites known as the iFroggy Network. I wrote the book Managing Online Forums and, as a public speaker, have presented for organizations like CNN, institutions like Australian National University and conferences like SXSW. More about me.

5 Comments

Tanner

about 17 years ago

Umm,

http://support.gateway.com/...

Losing everything is no fun.

Reply

Patrick

about 17 years ago

Which is why I'm not doing it. :) Losing everything is not happening!

Reply

Tanner

about 17 years ago

:) Whoops...

Reply

Tanner

about 17 years ago

High-tech answer from dad (who owns/operates TRS Solutions):

we see this often. sometimes we can cure or at least make the hd accessible by ghosting to a new hard drive and recover the files. if the this does not work and the hd is mechanically working, we have some forensic software that can recover data, given the folders that need to be recovered. whatever you do, do not write the hd. if you like send it to us and we will do what we can at costs, try ghost to a new hd or use forensic software recovery, generally low cost. email tanner directly.

Back to Tanner:
Helps?

Reply

Patrick

about 17 years ago

Thanks Tanner/Tanner's Dad. :) I appreciate that.

I've already sent it off to a data recovery company, though, so it's already in the mail to them.

Reply

Leave a Comment

Thank you for taking the time to read this post. If you would like to comment, I welcome you to do so. Please keep in mind that the atmosphere here is kind, respectful and work appropriate. If you can't disagree without being polite, this probably isn't the best place to comment.

I'm probably more strict as far as advertising goes than other sites you've commented on. If you aren't sure if something is OK, please contact me privately (rather than in the comments) or read the full Comment Guidelines. Participation constitutes acceptance of the guidelines.