Got a Call From “Domain Registration Support”

I keep all of my domain names at eNom. Well, I may have a few scattered around at any given time if I purchased them from another party and assumed ownership at their registrar – but, when it comes time to renew, they’ll all be transfered over to eNom. I keep my domain names organized and keep a print out of all names ordered by expiration date that I go through every month or so and renew the ones that need to be renewed. So, I’m completely on top of my domain names because, really, you have to be. This helps give me peace of mind which allows me to deal with any odd things that come up… like someone trying to take over registration. Which brings me to a phone call I received yesterday.

I answered the phone and was greeted by a woman, saying something about one of my domain names (she mentioned it by name). She was a little hard to understand, so I missed half of what she said. But, the gist was that they had important updates regarding my domain name that required a fax number so that they could send them to me. I didn’t catch her company on the first go, so I asked her who she worked for and she said “Domain Registration Support.” Riiiiiiiiiiigggghhhhttttt. I told her that my domain names are all taken care of and she said good bye.

I can only guess that the fax would have been paperwork to transfer my domain name to who knows where. Usually, these sorts of things come via regular mail or e-mail, but this is the first time I’ve ever received one over the phone.

Patrick O'Keefe

Managing online communities since 2000, I publish a collective of websites known as the iFroggy Network. I wrote the book Managing Online Forums and, as a public speaker, have presented for organizations like CNN, institutions like Australian National University and conferences like SXSW. More about me.

4 Comments

chrispian

about 7 years ago

Man, these people are getting pretty bold. We should set a trap for them and turn them into the FBI or something. Scamming has to be a crime, fraud I think?

Reply

Patrick

about 7 years ago

I don't know, but yeah... definitely bold.

Reply

Megan

about 7 years ago

I actually found your site after searching for information on this very issue. I also got a call from someone with questions about my domain. He was hard to understand, but ultimately, I hung up on him, deciding that it was a scam of some sort.

Reply

Patrick

about 7 years ago

Cool, glad it was useful. :) Thanks for commenting!

Reply

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