Comments on: My Perfect eBay Feedback is Gone, Thanks to a Seller that Hides Behind PayPal Policies to Perpetuate Fraud http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/ My personal blog Thu, 04 Dec 2008 23:47:23 +0000 http://wordpress.org/?v=2.6.5 By: It’s a Glorious Day » Patrick O’Keefe http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-10962 It’s a Glorious Day » Patrick O’Keefe Tue, 20 May 2008 02:22:07 +0000 #comment-10962 [...] a year ago, my perfect eBay feedback was rendered imperfect by a slimeball who relished giving me the short end of the [...] [...] a year ago, my perfect eBay feedback was rendered imperfect by a slimeball who relished giving me the short end of the [...]

]]> By: Patrick http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-816 Patrick Wed, 18 Apr 2007 19:44:58 +0000 #comment-816 No worries. Thanks Jeremy. :)<br /> <br /> That is definitely their policy. No worries. Thanks Jeremy. :)

That is definitely their policy.

]]> By: Jeremy http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-815 Jeremy Wed, 18 Apr 2007 19:42:53 +0000 #comment-815 I didn't save any links about that law, unfortunately. This was all about a month ago for me, so my memory is a little sketchy on some details.<br /> <br /> I guess I should rephrase the previous post a little too; it sounds a bit misleading in retrospect. From what I read (and this isn't confirmed, so it could have been total fabrication), sellers aren't legally required to pay return shipping. They can if they want, but if the seller chooses not to pay it, then the buyer has to cover the cost if the item is shipped back.<br /> <br /> Either way, when dealing with the issue through Paypal's disputes, they do have a policy that says return shipping is the buyer's responsibility. It doesn't seem just to me, but that's the policy. I didn’t save any links about that law, unfortunately. This was all about a month ago for me, so my memory is a little sketchy on some details.

I guess I should rephrase the previous post a little too; it sounds a bit misleading in retrospect. From what I read (and this isn’t confirmed, so it could have been total fabrication), sellers aren’t legally required to pay return shipping. They can if they want, but if the seller chooses not to pay it, then the buyer has to cover the cost if the item is shipped back.

Either way, when dealing with the issue through Paypal’s disputes, they do have a policy that says return shipping is the buyer’s responsibility. It doesn’t seem just to me, but that’s the policy.

]]> By: Patrick http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-814 Patrick Wed, 18 Apr 2007 18:11:16 +0000 #comment-814 Thanks for that. Thanks for that.

]]> By: Brandon http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-813 Brandon Wed, 18 Apr 2007 17:22:36 +0000 #comment-813 I've been selling though e-commerce for more than 7 years, and I've never heard of such a law. PayPal may have a policy, but if you order something and it was not accurately described, or the seller misrepresented the product you have the right to do a chargeback which will refund EVERYTHING, and there's nothing stating you have to send the product back either. <br /> <br /> And most of them will stick, especially if you can provide evidence to support your claim. If the seller wants his product back, he can pay to ship it. I’ve been selling though e-commerce for more than 7 years, and I’ve never heard of such a law. PayPal may have a policy, but if you order something and it was not accurately described, or the seller misrepresented the product you have the right to do a chargeback which will refund EVERYTHING, and there’s nothing stating you have to send the product back either.

And most of them will stick, especially if you can provide evidence to support your claim. If the seller wants his product back, he can pay to ship it.

]]> By: Patrick http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-812 Patrick Wed, 18 Apr 2007 12:02:55 +0000 #comment-812 Thanks for the comments, guys. :)<br /> <br /> I'd be curious to know more about that law, Jeremy, if you remember the details or a link.<br /> <br /> I'm considering disputing the charge with my credit card company, but am not sure of the ramifications to my PayPal account... Thanks for the comments, guys. :)

I’d be curious to know more about that law, Jeremy, if you remember the details or a link.

I’m considering disputing the charge with my credit card company, but am not sure of the ramifications to my PayPal account…

]]> By: Jeremy http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-811 Jeremy Wed, 18 Apr 2007 04:35:47 +0000 #comment-811 I had a problem sort of like that a while back, though in my case is was a ~$40 game that turned out to be fake. I didn't want to pay the return shipping either, since the seller never really shipped what I purchased, but based on some research I did, there's actually some kind of law (in addition to the Paypal policy) that requires the buyer to pay for the return. <br /> <br /> Fortunately, my idiot had already left positive feedback. I had a problem sort of like that a while back, though in my case is was a ~$40 game that turned out to be fake. I didn’t want to pay the return shipping either, since the seller never really shipped what I purchased, but based on some research I did, there’s actually some kind of law (in addition to the Paypal policy) that requires the buyer to pay for the return.

Fortunately, my idiot had already left positive feedback.

]]> By: Chrispian http://www.patrickokeefe.com/2007/04/17/my-perfect-ebay-feedback-is-gone-thanks-to-a-seller-that-hides-behind-paypal-policies-to-perpetuate-fraud/#comment-810 Chrispian Wed, 18 Apr 2007 01:21:43 +0000 #comment-810 Man, that sucks. This is one of the reasons I hate how anonymous the internet can be. Some people are so petty and small. Pathetic. Man, that sucks. This is one of the reasons I hate how anonymous the internet can be. Some people are so petty and small. Pathetic.

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