I was reminded this evening of a practice that I thoroughly detest – publicly humiliating banned users on a community.
I’m really speaking of the most common way that I see it done, which is to ban the user and then to make their rank title display “Banned” or an equivalent. I am also seeing the facilitation of a public “Ban List” which will display all of the banned users for a given site. This is just as bad.
What can be gained by doing this? Nothing. It’s inflammatory and will only make the user that you banned angrier. When I ban a user, I ban the user – that’s it. Usually the user has been warned multiple times and/or has chosen to mock my staff, our guidelines or me in some way or another. I don’t give them user titles and I sure don’t have a list where people can call up every user I have ever banned.
To me, this shows a lack of professionalism. I have an unwritten policy that I will try not to discuss private issues (including the banning of members and the specific circumstances and messages that prompted the action) publicly or with anyone outside of my staff whenever possible. If I am forced to reveal the truth in public in order to defend an action, so be it, but I have no desire to try to continue the issue or hurt someone’s reputation by making it easily known that they are banned.
I can only think of three specific communities that utilize these practices, at this time, but there are many, many others out there. I’ve even been banned by one of them. For no good reason, obviously. Just an administrator who knew about as much about managing a team of people as I know about cricket.